Frequently asked questions
Do I need a ticket to attend Snowflakes in Stanthorpe?
On Day 1 (Fri) you do not need a ticket to participate in the festival activities down town.
On Day 2 (Sat) and Day 3 (Sun) you do need a ticket to enter the festival area at Stanthorpe Showgrounds.
Where can I purchase tickets to attend Snowflakes in Stanthorpe?
You can purchase tickets to enter the festival area at Stanthorpe Showgrounds:
online ahead of time at https://www.snowflakesinstanthorpe.com.au/buytickets
online at the gate at https://www.snowflakesinstanthorpe.com.au/buytickets
NOTE: There are no cash ticket sales at the gate.
What time does the car park open?
On Day 2 (Sat) and Day 3 (Sun) the showgrounds carpark will be open from 8.30am.
What time do the gates open?
On Day 2 (Sat) and Day 3 (Sun) the showgrounds gates for public access will open at 9am.
Is there a festival headquarters?
On Day 2 (Sat) and Day 3 (Sun) the command centre tent can be found in the main show ring.
At this location you can:
ask questions
purchase official festival merchandise
connect with first aid, police, ambulance, security
Can I bring my dog to Snowflakes in Stanthorpe?
With the exception of registered service dogs or guide dogs, no dogs are permitted at the Snowflakes in Stanthorpe winter festival. Please do not bring your dog to the festival. Officials will ask you to remove the dog from the festival and there is no refund on your ticket.
What clothing should I wear or bring to the festival?
Warm clothes is suggested including jackets. Bring gloves if your hands feel the cold! And don’t forget a beanie for your head. Gum boots or safety boots will work on the snowfield. Make sure you bring a change of clothes for the kiddies using the snowfield as they may get cold and damp. But to make sure you are wearing comfortable clothes to keep you warm. Our temperatures at the moment are from anywhere from -3 to 18 degrees. So layers are better as the weather is always changing. Be prepared 4 seasons in one and remember it gets cooler as soon as the sun starts setting from 3pm onwards.
Are there gluten free food options available?
Yes many of the food vendors will have gluten free options available.
Where is the taxi rank?
On Day 2 (Sat) and Day 3 (Sun) the taxi rank is located outside the High St gate, along High St.
Where can I find the official program?
You can scan this barcode to obtain an electronic version of the official program which is also available on the festival’s website at https://www.snowflakesinstanthorpe.com.au/program.
How do I book for a skating session?
We are not taking pre-bookings for the skating this year. When you arrive, if you want to skate, make your way to the skating rink first thing and make a booking for a session. The sessions in the middle of the day will sell out the quickest.
Where is the disabled car park?
On Day 2 (Sat) and Day 3 (Sun):
if you enter the showgrounds by Gate 1 High St, the disabled parking will be near the main entrance to the festival near the tea pavilion.
if you enter the showgrounds by Gate 2 Club Rd, the disabled parking will be near the main entrance to the festival near the announcer’s box.
Where is the ATM located?
On Day 1 (Fri), ATMs are located at each of the banks along High St and Maryland St.
On Day 2 (Sat) and Day 3 (Sun) of the festival, there are two ATMs at the showgrounds, and they are both located on the west side of the Tea Pavilion. Look for the flags.
Can we bring alcohol to Snowflakes in Stanthorpe?
On Day 1 (Fri), there are wineries providing a sample of their products as part of the markets on Maryland St, Stanthorpe.
On Day 2 (Sat), you cannot bring alcohol into the showgrounds. There is a bar operating in the winery tent in the main show ring. There are also wineries operating who can provide you with a sample of their products and then sell takeaway boxes.
NOTE: No alcohol is to be served or consumed by persons under 18 years of age and no alcohol will be supplied to an intoxicated person.
On Day 3 (Sun), there is no alcohol service.
Can we camp at Snowflakes in Stanthorpe?
No, sorry, there is no camping at the showgrounds during the 2023 Snowflakes in Stanthorpe winter festival.
Where can I find the parenting room?
On Day 2 (Sat) and Day 3 (Sun), you can find the parenting room on the southern side of the exhibition centre at the showgrounds.
Where can I find the first aid station?
On Day 2 (Sat) and Day 3 (Sun), you can find the first aid station on the High St side of the Exhibition Centre. Look for the Country Style First Aid Services van and pop up tent.
Can I hire a mobility scooter or golf cart to move around the festival?
Sorry no, Snowflakes in Stanthorpe does not offer mobility scooters or golf carts to move around the festival on any of the days.